FAQs

Depending on what you’re after and our backlog, we can usually have your items shipped out within 3-4 business days of the invoice being paid.

For keepsake items, we will begin creating them once we have received your old clothes.

Prices vary from item to item. Depending on what you’re after, once we’ve had a discussion on your requirements, we will send through an invoice.

Our favourite go to are velvets. If there is an alternative you’re after, let us know and we can source the right material for your items.

Available sizes will be displayed on the order form as you select your preference.

As our items are custom, we do not accept returns and all sales are final. If an item is faulty please let us know on the day of receiving, and we will rectify the issue asap.

You would need to send your items to us for us to recreate them for you. Once they’re ready we will send them back.
All relative information is here.